Frequently asked questions

Questions about starting therapy with Greenhouse?

We’ve got answers.

  • The first step to establishing care is scheduling a no cost 15-minute phone consult. These calls allow you and the therapist to get a better idea if working together will be helpful. During the consultation with your prospective therapist, you can expect a supportive and confidential environment where you can share the broad reasons you’re seeking therapy and ask questions. The therapist will typically begin by asking about your reasons for seeking therapy, your mental health history, and any specific issues you would like to address. You never have to share anything you are not ready to share yet.

    This is also an opportunity for you to ask questions about the therapist's approach and background. The therapist can explain how the therapeutic process works, including the methods they employ and how sessions are structured. At the end of the consultation, you should have a clearer understanding of what working together might look like and whether this therapist is a good fit for you. If you mutually decide to move forward, intake scheduling and next steps will be discussed. But there is never any pressure to schedule.

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  • Yes! We accept insurance for individual, group, and play therapy.

    Relationship counseling and ADHD coaching are self-pay only

    BCBS/FL Blue and Aetna: All our providers are in-network for therapy services.

    UnitedHealthcare and Cigna: Some of our therapists are in-network. Please call us so we can match you with an in-network therapist

    Questions? Just call or text 904-206-8405 and we’ll gladly help!

  • Therapy: Self-pay costs vary by therapist and service but typically range between $125-$150.

    Relationship Counseling: $135

    ADHD Coaching: $150

    See individual therapist’s bios for more details.

  • 9210 Cypress Green Dr Jacksonville, Florida 32256

    We also offer telehealth anywhere in Florida.

  • Monday-Thursday 9am-5pm

    We do not have evening or weekend availability.

    If you have a specific timeslot you are looking for during our hours, let us know before booking a consult and we’ll guide you to someone who can accommodate.

  • Yes, we offer telehealth across Florida. You can also do a mix of in-person and remote sessions to fit your schedule.

    Join your session from the comfort of your own home - pets welcome to join!

  • Yes! We offer in-person sessions at our Jacksonville, FL office. You can also do a mix of in-person and remote sessions to fit your schedule.

    Grab a cup of tea in the lobby and let’s get started!

  • Before the first session, you will complete new patient paperwork that includes questions about your background, life experiences, family, current concerns, and mental health history. This gives your therapist a head start on getting to know you.

    Your first session (or “intake”) will be an opportunity for the therapist to learn more about you and what brings you in. During first appointment, the therapist will review information you provided in the paperwork and ask questions to better understand you as a whole person. Being open and honest helps the therapist best support your goals, but you never have to share anything you aren’t ready to share yet.

Have more questions? Ready to get started?

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